Terms of Service

1. Acceptance of Terms

By accessing or using alovera.ai (the "Website") and the Alovera service, you agree to be bound by these Terms of Service. The Website and service are operated by AITG Sdn Bhd (Company No. 202601016521 / 1678618-W), a company incorporated in Malaysia. If you do not agree with these terms, please do not use the Website.

2. Description of Service

Alovera is an agentic AI admin for education businesses — it assists with invoicing, payment reminders and student records through a chat interface. This Website provides information about the service and allows you to request a demo or contact us. Use of the Alovera service itself is subject to a separate subscription agreement.

3. Acceptable Use

You agree to use the Website lawfully and not to:

• Use the Website in any way that breaches Malaysian or applicable international law.
• Attempt to gain unauthorised access to our systems or other users' data.
• Introduce malware, scraping bots or other harmful code.
• Misuse the chat assistant or submit false information through our forms.

4. AI-Generated Content

Our chat assistant provides AI-generated information about Alovera and general education-business topics. AI output is provided for information only and is not financial, legal, tax or professional advice. Always verify important details before relying on them.

5. Intellectual Property

All content on this Website — including text, graphics, logos, the Alovera name and mark, and software — is owned by or licensed to AITG Sdn Bhd and is protected by intellectual property laws. You may not reproduce, distribute or create derivative works without our prior written permission.

6. Third-Party Services

The Website uses third-party services including FormSubmit (contact forms) and AIBot (chat widget). These services have their own terms and privacy policies, which govern your use of them. We are not responsible for the practices of third-party providers.

7. Disclaimers

The Website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the Website will be uninterrupted, error-free or free of harmful components.

8. Limitation of Liability

To the fullest extent permitted by law, AITG Sdn Bhd shall not be liable for any indirect, incidental, special or consequential damages, or any loss of profits or data, arising out of or in connection with your use of the Website.

9. Changes to These Terms

We may update these Terms from time to time. Changes take effect immediately upon posting to this page. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of Malaysia. Any disputes arising under these Terms are subject to the exclusive jurisdiction of the courts of Malaysia.

11. Contact

Questions about these Terms? Contact us at: